Terms of Service
Last updated: March 20, 2024
๐ Terms of Service
1. Introduction
Welcome to our web development agency. By accessing or using our services, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please refrain from using our services.
2. Services Offered
We provide the following services:
- Web Development (Frontend & Backend)
- UI/UX Design
- E-commerce Development
- Website Maintenance & Support
- Other Digital Solutions
The scope of each project will be defined through a formal discussion before initiation.
3. Payment & Pricing
- The pricing displayed on our website is for reference only. The final cost will be determined based on the project's requirements.
- A non-refundable advance payment of 20-50% is required before work begins.
- The remaining balance must be paid before final project delivery.
- Payments must be made via the approved payment methods discussed during the contract agreement.
4. Revisions & Modifications
- We offer a limited number of free revisions depending on the selected package.
- Any additional changes beyond the agreed scope will be charged separately.
- Major modifications or feature additions after project approval may require additional time and costs.
5. Project Timelines & Delivery
- Project timelines will be discussed and finalized before starting.
- Any delays caused by the client (such as lack of communication, late submission of content, or changes in requirements) may extend the project timeline.
- If any unforeseen circumstances arise from our side, we will notify the client promptly and propose a reasonable extension.
6. Client Responsibilities
The client agrees to:
- Provide all necessary materials, content, and information required for the project.
- Respond promptly to communications to avoid delays.
- Approve designs and development milestones within the agreed timeframe.
7. Ownership & Rights
- The client will receive full ownership of the final product upon full payment.
- We reserve the right to display completed projects in our portfolio and marketing materials, unless agreed otherwise.
- Any third-party assets (such as stock images, fonts, or plugins) used in the project are subject to their respective licensing terms.
8. Refund & Cancellation Policy
- The advance payment is non-refundable as it covers initial work and resource allocation.
- If the client cancels the project after substantial progress, payment for the completed portion is required.
- If we are unable to complete the project due to unforeseen reasons, we will issue a partial refund based on the work completed.
9. Post-Launch Support & Maintenance
- We offer basic support after project completion for a limited period (as per the contract).
- Any additional maintenance, updates, or feature requests will be charged separately.
- We are not responsible for issues caused by third-party modifications or hosting failures.
10. Limitation of Liability
- We are not responsible for any loss of revenue, data breaches, or technical failures occurring after the website is handed over.
- The client is responsible for website security, backups, and content management unless they have subscribed to our maintenance service.
11. Agreement Acceptance
By proceeding with our services, you confirm that you have read, understood, and agreed to these Terms of Service.